ADA and Accessibility Information

Welcome to Texas Hall! 

Texas Hall is devoted to meeting or exceeding all public facility structural and service requirements as set forth in the American with Disabilities Act (ADA), with at-grade entries, wheelchair positions and adjacent companion seats on the lower level. 

Guests are welcome to receive more information about our services by visiting the Guest Services desk, located just inside the east entry of Texas Hall.

If you require accommodations or have any questions, comments, or suggestions regarding accessibility at our venues, please give us a call at 817-272-5584, email us at cpc@uta.edu, or message us on social media.

 

ADA Seating / Companion Seating

ADA accessible seating and companion seating is available on the main level of Texas Hall, in sections A, B, C, D, and E. ADA seating is designated as such when buying tickets, and is available for purchase on our website, UTATickets.com. If you need to exchange your non-ADA tickets for ADA accessible seating, please contact the Box Office as soon as possible at (817) 272-9595 or boxoffice@uta.edu. Please note, there is no passenger elevator to the balcony level of Texas Hall.

 

Drop-Off / Pick-up Areas

Texas Hall typically offers drop-off and pick-up areas at the turnaround on Nedderman drive and the north side of Texas Hall.

Please note: drop-off locations occasionally change due to road closures, so please see the event parking page for your event for the most accurate information.

 

Elevators

Texas Hall does not have elevators to the balcony (second level) of Texas Hall, only stairs. If you have balcony seats and are physically unable to manage stairs, please contact the Box Office as soon as possible at (817) 272-9595 or boxoffice@uta.edu for assistance in exchanging your tickets for ADA accessible seats.

 

Emergencies & Evacuations

Texas Hall is devoted to providing the highest level of care for all our guests and staff. In the event of an emergency, remain calm and listen to instructions from our event staff, who have been trained to assist you in evacuating the building. Emergency messaging and audio will be communicated throughout the venue, and all fire exits are clearly marked. Guests are encouraged to locate the nearest exit closest to your assigned seating location upon entering the building.

 

Guest Services

Guest Services is located the lower level, just inside the east entry of Texas Hall. Guest Services opens 30 minutes before the scheduled door time and remains open until one (1) hour after the conclusion of the event.

Our guest services staff are trained and equipped to offer convenient services to all guests, including wheelchair escort assistance and lost and found.

Please note: The Guest Services desk may not be open for all events. If the desk is closed, Guest Services representatives, wearing blue polos, will be visible throughout the venue and available to assist you. 

 

Parking

ADA accessible parking spaces are offered in all on-site parking garages and parking lots that are open for the event. Available parking lots and pricing vary depending on event. Please go to utatickets.com to see rate and parking lot options for your specific event, and pre-purchase parking for most events. 

Please visit uta.edu/pats for additional parking information and any questions related to event parking.

 

Service Animals

Service animals are permitted in accordance with ADA regulations. Service animals must remain on a leash or in a harness at all times. If you need additional seat accommodations, please stop by the Box Office before entering the building. 

 

Sign Interpreters

Texas Hall can provide sign language interpretation for guests with hearing disabilities. Requests for this service must be received 45 days prior to the event and be approved by the performer/event organizer. For details or to make a request, please contact us at 817-272-5584 or cpc@uta.edu.

 

Wheelchair Escorts

Our Guest Services representatives are happy to assist with wheelchair escorts inside the venue. Please visit the Guest Services desk located just inside the east entry of Texas Hall, or call (817) 272-5584 to request an escort.